Challenge Customers sometimes struggle through traditional channels to quickly access information Users tend to quit self-service and either call a service representative or churn Web re-design can improve accessibility…
Challenge The manufacturer has a population of parts which pass a final inspection but are actually defective The defective parts are used to build cars, which results in costly…
Challenge Brewery Management wanted to leverage analytics but was unsure where to begin Several potential solutions existed, but the brewery faced challenges determining which was best for their needs Management was interested in scenarios that…