Challenges A major power utility company faced significant challenges in managing delinquent customer accounts. The company was experiencing a growing number of disconnects due to customers failing to pay their…

Challenges A major power utility company faced significant challenges in managing delinquent customer accounts. The company was experiencing a growing number of disconnects due to customers failing to pay their…
Challenges With multiple lines of business and over 70 data sources across its entities, our customer, an international conglomerate based in the Middle East, knew it could gain more from…
3 min read The rising need for Customer Data Platforms (CDP)Â Customers interact with your business in many ways. A Walker Study predicts that the customer experience will replace price…
Utilities need to rapidly transform how they operate to cater to and adapt to evolving needs around electric mobility, the rising demand for sustainable energy sources, electric grid modernization, and…