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FHIR helps disparate systems and IoT devices work together
Bots, Customer Stories, Healthcare

Chatbots: Automating internal operations at a major pharmaceutical company

Bots, Customer Stories, Healthcare 2020-05-09 By Neal Analytics
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doctor in blue scrubs
Customer Stories

Chatbots: Automating internal customer service for a pharmaceutical company

  Challenge Customers sometimes struggle through traditional channels to quickly access information Users tend to quit self-service and either call a service representative or churn Web re-design can improve accessibility…

Customer Stories 2020-05-09 By Neal Analytics
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Text mining solutions
Bots, Customer Stories, Energy

Chatbots: Automating customer service at a major utilities company

Bots, Customer Stories, Energy 2020-05-09 By Neal Analytics
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AI agent deployment: copilot, autopilot, and fully autonomous systems
Autonomous systems, Blog

AI agent deployment: Copilot, autopilot, or fully autonomous system

AI agents create value through a variety of levers. Agents may increase quality, reduce costs, increase throughput, or do all the above and more. The value that an AI agent…

Autonomous systems, Blog 2022-05-12 By Zach Perkel
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Stacks of coins with upward trend finance chart
Blog, Digital CFO

Here are the top 3 things to know about modernizing finance on Microsoft Azure

The concept of modernizing finance functions, often referred to as Digital CFO, is becoming increasingly popular among top-performing finance offices seeking to take advantage of cloud-enabled capabilities like machine learning-based…

Blog, Digital CFO 2022-03-01 By Luke Hayden
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Autonomous systems, Blog, Retail & CPG, Supply Chain Optimization

Optimizing distribution center operations using AI

According to a recent study, nearly 1.4 billion tons of food is wasted every year.  The United States discards more food than any other country, at nearly 40 million tons…

Autonomous systems, Blog, Retail & CPG, Supply Chain Optimization 2022-01-13 By Sucharit Pawar
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Accelerators, connectors, & templates

2021-12-06 By Neal Analytics
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blue neural network
Azure AI/ML, Blog, Bots, CustomerIQ

Chatbot solutions: Getting one step closer to decoding your customers

Bot evolution has made it easier for businesses to decode customer behaviors and improve their overall engagement. Bots have found a place in a variety of industries. You have Siri,…

Azure AI/ML, Blog, Bots, CustomerIQ 2021-09-08 By Greg Gomez
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Top 10 technologies that paved the way to Neal's success
Autonomous systems, Azure AI/ML, Azure Stack Edge, Blog, Bots, Customer Insights, IoT, Power Platform

Top 10 Technologies that paved the way to Neal’s success

Autonomous systems, Azure AI/ML, Azure Stack Edge, Blog, Bots, Customer Insights, IoT, Power Platform 2021-06-24 By Luke Hayden
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Reinforcement Learning
Autonomous systems, Blog, Technology

Learn how Deep Reinforcement Learning helps businesses solve complex problems (with examples) 

What is Reinforcement Learning?   Deep Reinforcement Learning (DRL) or simply Reinforcement Learning (RL) is an area of machine learning that focuses on the training and decision-making abilities of AI agents.…

Autonomous systems, Blog, Technology 2021-03-29 By Sucharit Pawar
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Azure AI/ML, Bots, Customer Stories, Retail & CPG

Quick-service restaurant chain innovates customer experience with AI

Challenges An international restaurant chain wanted to innovate its quick-service restaurant (QSR) interactions with customers via order-taking automation.   The QSR chain could create a more consistent customer experience when demand increased during…
Azure AI/ML, Bots, Customer Stories, Retail & CPG 2021-01-18 By Neal Analytics
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