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FHIR helps disparate systems and IoT devices work together
Bots, Customer Stories, Healthcare

Chatbots: Automating internal operations at a major pharmaceutical company

Bots, Customer Stories, Healthcare 2020-05-09 By Neal Analytics
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doctor in blue scrubs
Customer Stories

Chatbots: Automating internal customer service for a pharmaceutical company

  Challenge Customers sometimes struggle through traditional channels to quickly access information Users tend to quit self-service and either call a service representative or churn Web re-design can improve accessibility…

Customer Stories 2020-05-09 By Neal Analytics
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Text mining solutions
Bots, Customer Stories, Energy

Chatbots: Automating customer service at a major utilities company

Bots, Customer Stories, Energy 2020-05-09 By Neal Analytics
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Azure AI/ML, Bots, Customer Stories, Retail & CPG

Quick-service restaurant chain innovates customer experience with AI

Azure AI/ML, Bots, Customer Stories, Retail & CPG 2021-01-18 By Neal Analytics
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chat bot on phone
Blog, Bots

4 tips to improve your chatbot user experience

Many companies employ automated chatbots as part of the customer service offering. A chatbot is great because it can be exceptionally flexible in conversational interaction, they are cheaper to “employ”…

Blog, Bots 2021-01-18 By Neal Analytics
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online shopping
Blog, Retail & CPG

Role of AI in revolutionizing e-commerce

The one thing every business has in common — no matter how big, how well known, or how new — is the need for customers. Customers are the backbone of…

Blog, Retail & CPG 2021-01-12 By Sucharit Pawar
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Girl With Laptop
Azure AI/ML, Blog

How technology has changed three key roles in finance

(republication of the blog post authored by Neal Analytics’ CEO Dylan Dias, published on Oct 10th, 2019 on the Microsoft Industry Blog Microsoft in Business) These are exciting times to be…

Azure AI/ML, Blog 2019-10-14 By Neal Analytics
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Who We Are

2019-03-23 By Neal Analytics
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Azure AI/ML, Blog, Customer Insights, CustomerIQ

Getting one step closer to decoding your customers

Decoding customers and improving customer engagement is getting a huge boost through the Bot evolution. Bots are leading to be one of the major industry trends with large scale implications…

Azure AI/ML, Blog, Customer Insights, CustomerIQ 2017-02-15 By Neal Analytics
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