
Challenge Customers sometimes struggle through traditional channels to quickly access information Users tend to quit self-service and either call a service representative or churn Web re-design can improve accessibility…


The evolution in IoT (Internet of Things) devices and advancement of edge computing with AI capabilities has laid down convincing path to implement computer vision tasks with machine learning applications.…

The one thing every business has in common — no matter how big, how well known, or how new — is the need for customers. Customers are the backbone of…


Many companies employ automated chatbots as part of the customer service offering. A chatbot is great because it can be exceptionally flexible in conversational interaction. They are cheaper to “employ”…

AI agents create value through a variety of levers. Agents may increase quality, reduce costs, increase throughput, or do all the above and more. The value that an AI agent…

Modernizing finance functions is becoming increasingly popular among top-performing finance offices seeking to take advantage of cloud-enabled capabilities like machine learning-based financial forecasting, automated document reviews, collaborative financial reporting, business…

