In October 2019, Neal Analytics was asked to participate in a special project in partnership with Microsoft and Intel. We were to build the retail store of the future made…
Challenge Customers sometimes struggle through traditional channels to quickly access information Users tend to quit self-service and either call a service representative or churn Web re-design can improve accessibility…
Challenge Bloomingdale’s wanted to become more customer-centric with its strategic marketing planning. The luxury department store chain was looking for ways to provide customers with more relevant promotions, predict and reduce churn based…