CustomerIQ and PlayFab Insights
CustomerIQ is a holistic platform and services solution from Neal Analytics. It leverages Microsoft Platforms, such as Dynamics Customer Insights and Azure Machine Learning, and Neal Analytics’ expertise in machine learning and AI, to offer an integrated solution that enables companies to become more customer-centric.
With CustomerIQ, customer data from across the entire buying journey are consolidated and unified on a single platform.
Neal Analytics extends the value of this data with our library of machine learning models, generating powerful insights into customer behavior, allowing for dynamic segmentation and personalization at scale. In turn, marketing investments are optimized to help grow revenues, reduce cost, and drive brand growth.
Staffing for Gaming
Our team maintains active pipelines for all roles across the game production lifecycle: producers, artists, visual effects specialists, software engineers & designers, UX designers, game editor developers, character artists, multiplayer content designers, narrative specialists, animators, gameplay designers, balancers, AI specialists, graphics specialists, and environmental artists.
Neal already staffs for several studios. Providing its highly skilled workforce with gainful, interesting employment across a variety of cool titles is a major priority. If you need your game produced more rapidly and have resourcing constraints, Neal can help.
Neal’s expertise in AI and data movement operations has resulted in many projects to automate our customers’ large-scale operational processes. These projects have ranged from billing & contract validation to point-to-point site discoverability, and resource management.
The unifying theme with all our Automation engagements is a relentless focus on customer needs first to drive value and reach the right level of automation to optimize ROI.
From order to payment, and SaaS to physical hardware, our team of experts can assist in your process automation leveraging a differentiated a cutting-edge set of tools and our suite of valuable partnerships.
Data Warehousing & BI
A recurring theme within Neal’s customers in technology is a desire to see their data accurately to make better business decisions. We do this through the deployment of data warehouse assets, pipelines, unit tests on data, and tools like Power BI or Excel for data visualization.
Our expertise transcends platform, but oftentimes we leverage our cloud platform competency to accelerate our customer’s data journeys and produce a more holistic, scalable platform for them for analytics, with an eye towards AI.
Many of our customers in the tech space also leverage our Power BI Usage Metrics Solution Template in order to facilitate their governance of BI deployments, enabling BI on their BI ecosystem.
A major foundation for Neal Analytics’s work in Technology and Gaming is a deep and in-house competency in doing everything required to get AI to successfully deliver for our customers, from troubleshooting to tuning and operationalization. Neal Analytics’s hardware troubleshooting competency for AI compute through the use of the open-source ONNX as well as other distribution frameworks, such as Windows ML, means many technology firms choose to work with Neal because of its ability to embed AI in their products, devices, services, and custom hardware architectures.
Neal Analytics’s data science team has grown up in the world’s cloud computing capital: Seattle. Neal Analytics brings best-in-class software and hardware expertise to its AI engagements. From video to vision, text to traditional statistics, its team has done it all and is eager to leverage its multi-faceted competence to build with your team.