Voice ordering automation

Voice ordering automation

Voice Ordering Pilot

  • Customer on average receives 600+ drive-thru orders each day and has challenges in managing the impact of peak-time traffic, variability in service levels
  • The objective is to modernize the drive-thru experience with a solution that enables automated ordering
  • Streamline and provide order efficiencies to enable staff optimization
  • Plan to build a scalable solution to Capture, Translate and Analyze the order
  • Ensure the solution is scalable and extensible to meet growing business requirements