Designing and deploying a self-service reporting platform for a global provider of fiber optic cable and equipment
A global fiber optic cable and equipment company wanted multiple ERP instances (SAP, Microsoft Dynamics, Oracle EBS, Salesforce) and platforms distributed globally. They lacked a single source of truth for organization reporting and consolidation for globally distributed data sets. They wanted to have a better solution for IT challenges.
Neal Analytics helped the customer automate data ingestion to a single platform. We developed a scalable architecture to support near real-time ingestion with minimal intervention.
The customer was able to implement elastic search capabilities that explored data and reduced the metadata maintenance overhead.
The Neal team also helped the customer outline the organization’s enterprise-grade data and best practices for platform governance.
Finally, we engaged with both the business and associated shadow IT to educate them on the new platform and ease adoption.
Neal Analytics provided the customer with the knowledge and training to develop a self-service reporting capability.
The solution helped point reporting and analytical layers to a single source of truth. Our team was also able to assist IT in winning support from the business to solve these shadow IT issues, improving alignment for future efforts.